Manage Voicemail Greetings
Written by Marissa Orsini
Updated at April 27th, 2023
Table of Contents
Scope
Intended Audience: All End users
The following steps will allow you to change your voicemail greeting.
Requirements
- User Extension
- Voicemail Pin
Managing Via Phone
- From your phone press the Messages key or dial 9901
- Enter your Voicemail PIN followed by the # key
- Press 6 for the Greetings Menu
- Press 1 to record your new greeting
- Press 1 to record a greeting
- Record your greeting and press # when you are finished
- Press 1 to keep the new recording or press 0 to keep the old greeting
- Hang up the call
Managing Via Web Portal
- Using any browser log into the manager portal
- Click on the Messages button at the top
- Click on Settings
- Click on the speaker icon next to Voicemail Greeting
- Select how you want to set your new greeting:
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Text To Speech
- Type in the desired message and choose a preferred voice. Users may select the play button to listen to the final result.
- Type in the desired message and choose a preferred voice. Users may select the play button to listen to the final result.
-
Upload:
- Click Browse to upload any pre-recorded WAV or MP3
- Enter a Greeting Name
- Click Upload
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Text To Speech
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Record:
- Enter your extension number or external phone number to record your greeting from
- Enter a Greeting Name
- Click Call
- Follow the instructions
- Click Done