Access Voicemail Remotely
Written by Marissa Orsini
Updated at April 27th, 2023
Table of Contents
Scope:
The following options will allow you to access your voicemail remotely.
Requirements:
Portal Access (Office Manager or Above)
Using Auto Attendant
A DID must already be routed to your Auto Attendant for this to function. The most common use is with a night hours AA.
- From your PBX portal click on the Auto Attendants button at the top
- Click on the name of the Auto Attendant you want to edit
- Select any option and select Voicemail Management
- When you call into the Auto Attendant and press option 9 you will be asked for the extension number, and then the voicemail PIN of the mailbox you wish to check.
Using a Softphone Application
- Using any softphone application such as SNAPmobile you can access voicemail remotely by dialing 9901.
Using Web Portal
- You can access your own voicemail via the web portal. Unlike other options, you will not be able to access someone else's voicemail.
- Once logged into the web portal click on your name at the top right.
- Click on Messages to access your voicemail messages.
