Configure Voicemail to Email for Another User

1. Log in to the Manager Portal.
2. Click on the Users tab and click on the user that you want to enable voicemail to email on.
   
3. Click the Voicemail tab for the user.
   
4. Scroll down and click on Email notifications and select the option you want. (Below are what each option does.)
   
5. Click on Save.

Configure Voicemail to Email for Your Own User

1. Log in to the management portal.
2. Click on your name at the top right and then click on the Messages tab.
   
3. Click on the Settings tab.
   
4. Scroll down and click on Email notifications and select the option you want. (Below are what each option does.)
   
5. Click on Save.

Email Notifications Options

• Send With Hyperlink
  • Sends an email notification with a hyperlink to a recording of the voicemail.
  • This option will not include Caller ID or the caller's number, as this is the HIPAA compliant solution.
• Send w/ Attachment (Leave as New)
  • Send email notification with the recording as an attachment to the email and then leaves the voicemail as a new voicemail on the phone and the portal.
  • This option will include Caller ID and the callers number.
• Send w/ Attachment (Move to Saved)
  • Send an email notification with the recording as an attachment to the email and then moves the voicemail to the saved folder on the phone and the portal.
• Send w/ Attachment (Move to Trash)
  • Send an email notification with the recording as an attachment to the email and then moves the voicemail to the trash on the phone and the portal.