Wake Up Call
Written by Mira Beltre
Updated at October 8th, 2024
Table of Contents
Scope
Intended Audience: Partners
This article will show you how to use the wake up call integration in the Manager Portal
Requirments
- Access to the Manager Portal
This feature is a wake-up call or a reminder that can be received through your UC platform.
- Go to Integrations
- In the Integrations menu, select Wake Up Call
- Choose the user who wants to receive the wake up call
- Once you select a user, new panels will appear. You will find Schedule Call and Upcoming Wake Up Calls Tables.
- Schedule the wake up call on your preferred time and date
- If you want to delete a scheduled wake up call, go to the Upcoming Wake Up Calls and hit the "x" button to delete.
- If you want to delete a scheduled wake up call, go to the Upcoming Wake Up Calls and hit the "x" button to delete.
- Hit Save. Then, your upcoming wake up calls will show under the next table. You will see a notification below once the schedule is confirmed
Note: The responder should sound: "This is your scheduled wakeup call. It is now 7:30 AM".
Note: Wake up calls can be set via the phone for the current user or via API for any user.