CloudieConnect vs SNAPmobile
Written by Blaine Yeager
Updated at October 10th, 2025
Table of Contents
Scope
Intended Audience: All Users
This article outlines the major differences between SNAPmobile and CloudieConnect
For more information checkout CloudieConnect Mobile: Getting Started for an in-depth look at CloudieConnect features as well as how to get the new app!
Category |
Feature |
SNAPmobile |
CloudieConnect |
|---|---|---|---|
Calling |
Caller ID Management |
❌ |
✅ (Multiple IDs)
|
Call Transfer (Blind/Attended) |
✅ |
✅ |
|
Three-Way/Conference Calling |
✅ |
✅ |
|
Call Waiting & Multiple Calls |
✅ |
✅ |
|
View call recording in call history |
❌ |
✅ |
|
Seamless Call Handoff (Between Devices) |
✅ |
✅ |
|
Wi-Fi/Cellular Network Handoff |
✅ |
✅ |
|
Video Calling |
❌ |
✅ |
|
Messaging |
Internal Instant Messaging (Chat) |
✅ |
✅ (Rich media & group chat)
|
SMS Text Messaging |
✅ |
✅ |
|
MMS/Media Sharing in SMS |
✅ |
✅ |
|
Group SMS/MMS
|
❌ |
✅ |
|
Multiple SMS number per user support
|
❌ |
✅ |
|
Voicemail |
Visual Voicemail Inbox |
✅ |
✅ |
Voicemail Playback & Management |
✅ |
✅ |
|
Manage Voicemail Greetings In-App |
✅ |
✅ |
|
Contacts & Presence |
Unified Contacts/Directory |
✅ |
✅ |
Presence Indicators |
✅ |
✅ |
|
User Status Customization (Do Not Disturb) |
✅ |
✅ |
|
Call History |
Complete Call Logs |
✅ |
✅ |
Combined Call & Message History |
✅ |
✅ |
|
Notifications |
Push Notifications for Calls & Messages |
✅ |
✅ |
Admin/Troubleshooting |
Built in logging and connection tests
|
❌ |
✅ |
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