Valcom SIP Intercom Controller Manual Configuration
This article will go over how to manually register a Valcom SIP Intercom Controller, such as the Valcom VE8090R.
Written by Garrett Heggem
Updated at September 28th, 2023
Table of Contents
Scope
Intended Audience: WLP Partners and Tier 1 Technicians or above.
This article will go over how to manually register a Valcom SIP Intercom Controller, such as the Valcom VE8090R.
Requirements
- Office Manager access to Manager Portal or higher.
- Access to the Controller Software of a Valcom SIP device.
Obtain SIP Credentials
- Log into Manager Portal
- Navigate to Phones
NOTE: Office Managers can navigate to Users > select the user > Phones - Select Phone Info for the phone you wish to register.
NOTE: You will only see the information if the phone model is set to Manual or Softphone.
Register Device
- Phone Number: Input the Extension
- Description: Input a Description
- Authentication Name: Input the Username
- Secret: Input the Password
- Realm: Input the Domain/Proxy
-
SIP Servers: Input your SIP Server
- sbc.ucaasnetwork.com - ATL
- sbc-las.ucaasnetwork.com - LAS
- sbc-grr.ucaasnetwork.com - GRR
- Port 5060
- Check the boxes for Register and DNS SRV
-
Outbound Proxy: Input your SIP Server again.
- Port 0
- Apply these settings to the device and it will register.