Add an Individual Phone Number

1. Log in to the Manager Portal
2. Navigate to Inventory 
   NOTE: Make sure this is done from the root
   
3. Click Add Phone Number
   NOTE: For numbers porting. Filter first the number to check if the number is already in inventory to avoid overwriting the configurations.
   
4. In the popup, fill out the following:
   • Phone Number: Enter the 11 digit number. Do not include any spaces or special characters
   • Domain: The domain the DID should be assigned to
     NOTE: By default, White Label Partners will have DIDs assigned to their DID Holding domain
   • Treatment: Select the desired routing, or leave as Available Number
     NOTE: Telco Services will add DIDs for White Label Partners as Available Number
   • Enable DID: No, unless the DID is already active (either purchased or ported in)
     NOTE: Telco Services will automatically enable DIDs on the port date. White Label Partners should always set this to No unless they are BYOT.
   • Enable Date (Optional): This can be left blank
     NOTE: Telco Services will set the enable date for the FOC date on numbers porting in.
   • Disable Date (Optional): If set, the number will change to disabled on this date. It is recommended to leave this blank.
   • Notes (Optional): You can use this field to enter any notes such as the intended use or port date.
     NOTE: Telco Services will document the Case & FOC date (if porting) for the number here
5. Click Save
   

Import DIDs

1. Log in to the Manager Portal
2. Navigate to Inventory 
   NOTE: Make sure this is done from the root
   
3. Click on Import
   
4. Click Download Template
   
5. The top row will contain the list of fields you can populate
   NOTE: All fields are case-sensitive
   1. Phone Number: 11-digit number without any spaces or special characters.
   2. Domain: The domain the DID should be assigned to
      NOTE: By default, White Label Partners will have DIDs assigned to their DID Holding domain
   3. Treatment: Enter the treatment. This field must match the Treatment dropdown exactly
      NOTE: SIP Trunk is not an available treatment for import at this time. Import DIDs for SIP trunks as Available Number. Telco Services will add DIDs for White Label Partners as Available Number 
   4. Destination: Select the destination to use. If Available Number, enter [*]
   5. Notes: You can use this field to enter any notes such as the intended use or port date.
      NOTE: Telco Services will document the Case  & FOC date (if porting) for the number here
   6. Enable: no, unless the DID is already active (either purchased or ported in)
      NOTE: Telco Services will automatically enable DIDs on the port date. White Label Partners should always set this to no unless they are BYOT.
6. Once you have saved your file as a .csv, click Browse and select your file
7. Click Upload to finish