Addressing the Email

• Using any mail client such as Outlook or Gmail, compose a message. To find your sender address, please contact your service provider. The full email address should appear as 11digitnumber@<fax.fqdn> ( ie: fax.myprovider.com ). For example, [email protected]." It is important to always include the full 11 digits for faxing any number in the US or Canada.

Including a Cover Page

• Native fax will automatically use the body from your email and populate it onto a cover page.  
• You will notice that the To: field on the cover page is populated with the destination fax number by default. The From field will be the email/fax sender's full name. Populate the email subject field.
  
  Below is a sample fax cover
  

Attachments

• You can attach multiple document types when sending a fax from the email (see below). You can attach a single document or multiple documents (varying formats are fine) and they will be rendered, converted to a faxable format, and sent to your destination fax number. Once your documents are attached, simply hit SEND. That's it! We'll take care of the rest.

NOTES: 

• Native Fax Email-to-Fax total documents file size limit is 10MB after conversion. If the fax you're sending exceeds the file size limit, you will receive a non-deliverable or NDR message in your email inbox similar to the one below.
• Sent Faxes using Native Fax Email-to-Fax will not populate into the 'Sent' field within the Manager Portal.

Allowed Email Attachments:

• Image Files (TIFF, GIF, PNG, JPEG)
• Adobe Acrobat Files (PDF)
• Microsoft Office Files (DOC, DOCX, XLSX, PPTX)
• Text Files (TXT, RTF)

TIP: If you create a file using a scanner or print to file, always choose black and white for the output.