Running Syslog using Papertrailapp.com
Written by Marissa Orsini
Updated at April 27th, 2023
Table of Contents
Scope:
This document will help you set up Syslog server on Grandstream, Polycom, or Yealink phone to Papertrail App.
Requirements:
- Access to Manager Portal
- Public IP Address from Extension that will be logging
- Access to PaperTrail
Add Device to PaperTrail
- Login to https://papertrailapp.com
- Click Add Systems
- Click on the drop-down option and select Something Else
- Scroll down till you get to My Syslog daemon only sends to port 514
- Add the following information (see Find Your Public IP Address)
- Click Save
- Proceed to the next step according to the phone manufacture (see Add Custom Overrides)
Grandstream Parameters
P207="logs.papertrailapp.com" P208="4" P1387="1"
Yealink Parameters
syslog.mode="1" syslog.server="logs.papertrailapp.com" syslog.log_level="3"
Polycom Parameters
log.render.stdout="0" log.render.level="0" log.level.change.sip="0" log.level.change.slog="2" log.sched.1.name="memShow" log.sched.2.name="showCpuLoad" log.sched.1.period="180" log.sched.2.period="180" log.sched.1.startTime="30" log.sched.2.startTime="30" device.set=“1” device.syslog.transport.set=“1” device.syslog.transport=“1” device.syslog.facility.set=“1” device.syslog.facility=“16” device.syslog.renderLevel.set=“1” device.syslog.renderLevel=“0” device.syslog.prependMac.set=“1” device.syslog.prependMac=“Enabled” device.syslog.serverName=“logs.papertrailapp.com"
For more details on Polycom Syslog Parameters, click here