Third-Party SMS/MMS
Written by Marissa Orsini
Updated at April 29th, 2024
Table of Contents
Scope
Intended Audience: All users
There are cases where you want to leave your voice services on our platform, but move messaging (SMS/MMS) to a third party. Below are the steps to do so.
Validation & Enablement
Please submit a porting ticket at [email protected], so that we may verify if your number is eligible. There are cases where we need to make back end changes that may take several days. By submitting a case we will verify this for you and provide the necessary timeline. Once the number is enabled for third-party messaging we will notify you via the same ticket.
Inform Third Party
After we have confirmed that the number is enabled for third-party messaging, you may contact your provider to have them enable messaging on this DID.