• Home
  • Hosted Voice
  • SIP Trunking

Configure Failover for a SIP Trunk

Written by Marissa Orsini

Updated at March 14th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • The Essentials
    FAQs Forms
  • Announcements
    Carrier Events mFax Events Platform Events Release Notes
  • Billing Administration
    Datagate OneBill
  • Faxing
    mFax - Analog mFax - Digital Native Fax
  • Hardware & Software
    Manual Configuration Provisioning NDP Axis Cisco Fanvil Grandstream Polycom Snom Yealink Mobile Applications Desktop Applications Mobile-X SNAPbuilder TeamMate Connector UC Integrator
  • Hosted Voice
    Auto Attendants Branding Call Queues Call Routing CDRs Conferencing E-911 Features Fraud Integrations Inventory / Phone Numbers Local & Toll Free Porting Onboarding Recommendations SNAP.HD SIP Trunking SMS / MMS Users Voicemail Caller ID
  • Troubleshooting
    VoIPmonitor Firewalls PBX
  • Ray's Stuff
+ More

Scope

Intended Audience: White Label Partners or higher

This article outlines how to configure failover for a SIP trunk for use with an on-premise PBX or ATA device.

 

Requirements

  • White Label Access to Manager Portal or higher
  • Existing SIP trunk
 

 

  1. Log in to the Manager Portal
  2. Navigate to SIP Trunks
  3. Click on the desired trunk and go to the Failover tab
  4. Set Allow Failover to Yes
  5. Configure Call Forwarding for When busy, When offline, or When unanswered
  6. Click Save

 

failover sip trunk

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • PBXact SIP Trunk Setup
  • Elastix: Connect a SIP Trunk
  • 3CX: Connect a SIP Trunk
  • Allworx: Connect a SIP IP Based Trunk

Knowledge Base Software powered by Helpjuice

Expand