OneBill: Edit Email Alerts
Written by Marissa Orsini
Updated at May 4th, 2023
Table of Contents
Scope
Intended Audience: White Label Partners
The following steps will show you where to edit the emails that are sent to your subscribers.
Requirements
- Access to Onebill
Edit Email Alerts
- Navigate to Config > Alerts
- Select the category of the email you would like to edit from the choices on the left side of the screen.
- Enter/Edit any of the following information:
- From: Enter the email you want your alerts to be sent to your customers.
- CC: This field can be used to CC the alert message to other addresses.
- BCC: This field can be used to BCC the alert message to other addresses.
- Subject: The Subject field appears as the subject of the Alert email which will be sent out after configuring.
- Email Body: There will be a default email alert created for you. If you would like to make it custom, you can edit the body as you please. IF you want to insert a variable as part of your email alert, you can insert a variable from the "Insert Variable" drop-down.
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Notify: This is used to select the additional contacts who need to be notified of the alert.
- Click Save Changes
Attach an Image to the Alert
- Click on Picture from the editor toolbar.
- It is recommended to use a hosted file and enter the URL in the Image URL field. Alternatively, you can directly upload the file to OneBill
- Click Insert Image
- Click Save Changes