Project Ports

Updated at April 26th, 2023

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Table of Contents

Validate Number Eligibility Project Port Template Columns Number Eligibility Review

Scope

Intended Audience: White Label Partners

This doc will show you the necessary steps to submit a project port

Requirements

Complete the Project Port Template excel sheet
CSR / Invoice
Minimum of 3 weeks for requested FOC date
Minimum of 100 Telephone Numbers (TNs) per losing carrier SPID/underlying carrier
Submit a request to the porting department

Validate Number Eligibility

Account Name
1. Business Name on the Invoice/CSR
Billing Telephone Number (BTN)
New Billing Telephone Number (NBTN) or Disconnect Remaining Lines
1. Partial - Provide a number not porting
2. Full - select Disconnect remaining lines
Business/Customer Name
1. Client who submitted the request
Service Address Line 1
1. Street address
Service Address Line 2
1. Unit/Suite/Bldg/Floor number
Service City
1. City Name
Service State Code
1. State abbreviation
Service Zip (optional plus four)
1. 5 digit zip
Telephone Number
1. DID porting
Requested Order FOC Date
1. 3 Week minimum to port
Pin Number
1. Port out PIN for the losing carrier
Account Number
LOA Authorizing Person's Name
1. Authorized person on the account
LOA Date
1. Date in which the project port was sent to [email protected]
Enable SMS/MMS YES or NO?
Less than a cumulative 250,000 minutes
of use per month?
1. Yes if under / No if over
Subaccount/Location
1. NA - OIT use
Include the Invoice or CSR for the account
Send the template and invoice/CSR to [email protected]

We will review the request and will provide an approval response within 72 hours
Once approved, you will be provided an update of the DIDs porting
Note: There may be more than one porting case

harbors port project