VoIPMonitor: How to Capture a PCAP
Written by Marissa Orsini
Updated at March 11th, 2024
Table of Contents
This article will describe how to capture a PCAP using VoIPMonitor. VoIPMonitor PCAP's are used to see the packets sent during a specific call.
Requirements:
- Access to Manager Portal
- Access to VoIPMonitor
- Wireshark
Download a PCAP from VoIPMonitor
- Locate the call you would like a PCAP for in the Manager Portal using this article: https://voipdocs.io/en/articles/174-call-history
- On the call you selected, click the number in the QoS column. This will open VoIPMonitor.
- Log in to VoIPMonitor when prompted. The call will show up automatically.
- Under Commands, click PCAP. The PCAP will generate and begin to download.
- Once the download has finished, you can open the PCAP in Wireshark.