Scope
Intended Audience: All End Users
The following steps will allow you to reset the user's password for portal access and reset the voicemail PIN.
Requirements
- Portal Access (Office Manager or Above)
- User Name/Extension
- User's Email Address
- Log in to the manager portal
- Click on the Users button on the top
- Navigate to the user who needs a password reset and click on their name
- Click on the Advanced tab
- Verify the email address is correct and click Send Welcome Email