Configure Salesforce Integration with UC Integrator
Table of Contents
Scope
Intended Audience: All End Users
This article outlines how to configure the Salesforce integration with UC Integrator.
Requirements
- Access to Salesforce (Admin access is needed for step one)
- UC Integrator Application with Unite License
Configure Salesforce App
NOTE: This step only needs to be completed once per Salesforce Org. If your Salesforce Administrator has already completed this step and provided you with a Consumer Key, skip ahead to Configure UC Integrator
- Log in to Salesforce
- Navigate to Setup
- Under Platform Tools > Apps, select App Manager
- Selected Connected App
- Complete the following fields, leaving all others default
- Connected App Name: UC Integrator
- Contact Email: Set a notification email for integration failure notifications
- Enable OAuth Settings: Checked
- Enable for Device Flow: Checked
- Callback URL: https://login.salesforce.com/services/oauth2/success
- Selected OAuth Scopes: Manage user data via APIs (api), Perform requests at any time (refresh_token, offline_access)
- Require Secret for Web Server Flow: Unchecked
- Require Secret for Refresh Token Flow: Unchecked
- Click Save
- If prompted, click Continue
- Under the Consumer Key, click Copy
- This key will need to be provided to all Salesforce users to set up their UC Integrator license
Configure UC Integrator
- Open the UC Integrator application
- Click Configuration
- Under Integrations, click (Add new)
- Select Salesforce and click Set
- In the Client id field, paste the Consumer Key configured in Phase 1 (contact your Salesforce Administrator if needed)
- Click Authorize
- Log in to the new window with your Salesforce credentials
- The application should now show Authorized as: <Your Name>. Click Get Objects to load more custom objects into the app
- Uncheck any objects you do not wish to search for
- Scroll down to Activities to configure additional settings
- Click Save