Table of Contents
Scope
Intended Audience: Telco Services and Client Success
This article outlines how to remove a DID from mFax and disconnect DID from a FaxBridge.
Requirements
- Access to mFax Portal
Remove DID from mFax Portal
- Log in to mFax Portal
- Navigate to Numbers
- Set to All platform and place the 10-digit DID
- Select the DID
- Select Assign Sub Account
- Under search select OITVOIP
- Select OK
- Click Release
Disconnect DID from a FaxBridge
- Search the DID
- Select the FaxBridge icon
- Navigate to Fax Number
- Select Remove number