Overview

Our core servers support TLS (Transport Layer Security) which is a form of encrypting communication for SIP Signalling between the hard phone and the core.  TLS is an effective measure to increase the security of SIP Signalling communication between the client and the server.   SIP Signalling may also be configured on the Trunk on your on-premises PBX and not limited to the phone which requires ISRG ROOT X1 CA to work.  Our server will listen on port 5061.  

Currently Supported Models

Below is a list of phones and their respective supported firmware that we have tested with TLS.  If your phone is not on the list, ensure that the phone's firmware has CA support for ISRG Root X1 certificate.

Enable TLS via Manager Portal

1. Log in to the Manager Portal
    
2. Navigate to Inventory > Phone Hardware
   
    
3. Click the pencil icon on the right
   NOTE: Do not click the MAC Address as this will open SNAPbuilder
   
    
4. Select the Advanced tab
    
5. Click the Transport Method to TLS
   
    
6. Alternatively, you can bulk-edit phones and change the Transport Method of the selected phones to TLS
    
7. Click Save and Resync to apply your changes to the phone
   NOTE: The phone will reboot
   

Enable TLS via Domain Overrides

1. Log in to the Manager Portal
    
2. Navigate to the domain
    
3. Click Edit Domain
    
4. Click Defaults tab
    
5. Scroll all the way down, Enter the overrides to enable TLS in the Domain Defaults
   
   Example: To enable TLS for Yealink
    
6. Click Save
   NOTE: Overrides should be formatted without spaces with the configuration value enclosed in quotation marks.  Phones will have to be rebooted

Overrides For Enabling SIP Signalling over TLS

1. Polycom

device.set="1"
device.sec.TLS.profile.caCertList1.set="1"
device.sec.TLS.profile.caCertList1="Platform1"
device.sec.TLS.customCaCert1.set="1"
voIpProt.server.1.transport="TLS"
voIpProt.SIP.outboundProxy.transport="TLS"
reg.1.server.1.port="5061"
reg.1.server.2.port="5061"
reg.1.server.1.transport="TLS"        
reg.1.server.2.transport="TLS"        
reg.1.server.3.transport="TLS"

1. The following must be added on the domain or device level if you're toggling the TLS via Inventory -> Phone Hardware.

device.set="1"
device.sec.TLS.profile.caCertList1.set="1"
device.sec.TLS.profile.caCertList1="Platform1"
device.sec.TLS.customCaCert1.set="1"

1. Yealink

account.1.sip_server.1.transport_type="2"

1. SNOM 

transport=tls,sbc.ucaasnetwork.com

1. Grandstream

P29095="1"
P29195="1"
P29295="1"
P29395="1"
P29495="1"
P29595="1"
P183="3"
P443="3"
P543="3"
P643="3"
P1743="3"
P1843="3"